Privacy Policy.

1. Information We Collect

When you contact us through our website, phone, or email, we may collect your name, email address, phone number, property address, and details about your mould situation. We also collect anonymous usage data through standard web analytics.

2. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide quotes
• Schedule and perform mould assessments and remediation services
• Send you relevant mould prevention tips if you subscribe
• Improve our website and services

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with our contract teams in NSW, QLD, VIC, and ACT solely for the purpose of delivering our services.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.

6. Your Rights

Under Australian Privacy Principles, you have the right to access, correct, or request deletion of your personal information. Contact us at russell@pureairo.com.au to exercise these rights.

7. Contact

If you have questions about this Privacy Policy, contact us at:
Pureairo (also operating as MouldWorks65 & Mattress Clean)
Phone: 0452 423 500
Email: russell@pureairo.com.au